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Category Archive for: ‘AltiGen’
AltiGen Softswitch Software Package

New Softswitch 50 software package is available preinstalled on Intel servers. For customers looking to upgrade existing AlitGen servers or dive into the virtualized PBX world here is your chance. The server and software are deeply discounted and you can save even more by purchasing AltiGen’s SIP trunking service for voice. Contact Tel-Net today for …

AltiGen ends support for MaxCS 6.7 on 11/30/2014

AltiGen will continue to support MaxCS 6.7 release until 11/30/14. During these final weeks, AltiGen will accept support calls and provide assistance with configurations, however, no fixes will be made to release 6.7.x. After that, support for 6.7 will be limited to software upgrades – a question or issue directly related to upgrading to a …

AltiGen License Registration & Expired Software Assurance

Effective 7/1/2014 AltiGen MAXCS systems no current on software assurance will no longer be able to access any product registration functions. Affected functions include; adding additional licenses, upgrading to new software releases, addition of new boards, and any other product registration functions. These systems are also ineligible to receive technical support from AltiGen. Contact Tel-Net …

New AltiGen IP805 Phone Available

IP 805 VoIP Phone Cost-effective Full Featured SIP Phone The IP 805 is a powerful entry-level business-class VoIP phone with full duplex speakerphone support. This cost-effective phone enables users to fully leverage the advanced communication features of AltiGen’s MaxCS IP-PBX and Contact Center solution, which includes: Busy Lamp Field (BLF), Visual Call Park and Pickup, …

AltiGen MaxSupervisor Training Video

Altigen MaxSupervisor is desktop software that runs with the Max Communication Server (MAXCS) ACC and MAXCS ACM systems. Using MaxSupervisor, supervisors of workgroup agents can monitor the real time status and performance of a workgroup, including calls, workgroup statistics, and agent state. This information can be stored in an internal or external CDR database for …

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